CSX Online Privacy Policy

CSX has prepared this Privacy Policy to describe the types of personal and non-personal information collected through its Web site, http://www.csxllc.com ("Web Site"), the use of such information, and to whom and under what circumstances the such information is disclosed. By using these Web Sites, you signify your assent to this Privacy Policy and to the Web Site's Terms of Use. If you do not agree to the terms of this Privacy Policy or the Web Site's Terms of Use, please do not use the Web Site.

Collection of Information

Personal Information

In general, CSX only collects personal information from you when you voluntarily provide it to us. CSX may collect personal information from you, including, but not limited to, your name, physical address, e-mail address, username, password, a picture of you, certain preference information (such as favorite URLs), telephone number, fax number, company name, title, and tax jurisdiction.

Non-personal information

As part of the standard operation of the Web Site, CSX may collect certain non-personal information from you including, but not limited to, your browser type (e.g., Netscape or Internet Explorer), operating system (e.g., Windows or Macintosh), Internet service provider, IP address, and the domain name from which you accessed the Web Site (e.g., yahoo.com).

In addition, CSX may collect information about your browsing behavior, such as the date and time you visit the Web Site, the areas or pages of the Web Site that you visit, the amount of time spent viewing the Web Site, the number of times you return to the Web Site, and other click-stream data. CSX may use cookies to collect this information, which may be combined with your personal information. A cookie is a small text file that may be stored on the hard drive of your computer when you access the Web Site and which enables us to recognize your computer when you return to the Web Site. Cookies also allow us to remember your username and password so that you do not have to re-enter this information each time you login to the Web Site.

You are always free to decline cookies, but in doing so you may not be able to use certain features on the Web Site. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from their hard drives.

Use of Information

CSX may use the information collected from you for multiple purposes: (1) to facilitate your use of the Web Site and better understand your needs; (2) to send you information, promotional materials, and offers from CSX as well as its affiliates; (3) to contact visitors to the Web Site when necessary; (4) to help address problems with the Web Site; (5) to administer the Web Site; (6) to conduct internal reviews of the Web Site (e.g., to determine the number of visitors to specific pages within the site); (7) to help us better understand visitors' use of the Web Site; and (8) to protect the security or integrity of the Web Site.

Non-personal information will be used for these purposes as well to monitor the Web Site and provide a greater online experience for the visitors.

Disclosure of Information

CSX may transfer or otherwise disclose information collected from you to the following entities for the following purposes: (1) to CSX's employees, independent contractors, subsidiaries, owners, affiliates, consultants, business associates, service providers, and suppliers, if the disclosure will enable that entity to perform a business, professional, or technical support function for CSX; (2) to employees, independent contractors, service providers, owners and suppliers of CSX to fulfill a product or service request; (3) as necessary if CSX determines that there has been a violation of the CSX Terms of Use; and (4) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.


CSX does not direct the Web Site to, nor does it knowingly collect any personal information from children under 13.

Third Party Web Sites

The CSX Web Site may contain links to other third party Web sites which may have privacy policies that differ from this one. CSX is not responsible for the activities and practices that take place on these Web sites. Accordingly, CSX recommends that you review the privacy policy posted on any Web site that you may access through these Web sites.

Unforeseen Circumstances

In the event that CSX or any of its assets are acquired by a third party, personal information acquired through the Web site may be one of the assets transferred.

Changes to this Privacy Policy

CSX reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. CSX recommends that you revisit this Privacy Policy periodically to ensure that you are aware of the current privacy practices. Your continued use of services following any changes signifies your acceptance of these changes.

Access to Information

If you would like to access or change any contact information you have provided to us, please contact us at webmaster@csxllc.com.

Contact CSX

If you have questions or concerns about this Privacy Policy, you can contact us at webmaster@csxllc.com.